Roy Metal Products invites you to review its privacy policy to learn about the rules it follows regarding the protection of personal information.
Roy Metal Products places the highest priority on the confidentiality and protection of personal information collected through technological means. We collect, use, and disclose personal information on a daily basis for the purpose of providing our services. Privacy is a top priority for us. We therefore adhere to the most rigorous ethical standards when handling all information, particularly personal information.
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The purpose of this Privacy Policy is to help you understand our practices regarding the collection, use, disclosure, and retention of personal information. By providing us with personal information (through our website, by completing an event registration form via email, in person, or by phone), you agree that such information will be processed in accordance with this Privacy Policy, and you authorize Les Produits métalliques Roy, its third parties, and its service providers to process your personal information for the purposes set out below.
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This Privacy Policy does not apply to third-party websites that can be accessed by clicking on links found on this website; Les Produits métalliques Roy is in no way responsible for such third-party websites. If you follow a link to a third-party website, that website will have its own privacy policies, which you should review before submitting any personal information. 
 
WHAT PERSONAL INFORMATION DO WE COLLECT?
We may collect and process various types of personal information in the course of our business and the provision of our services, including:

• professional and/or personal contact information, such as first name, last name, address(es), email address(es), date of birth, and phone number(s);

• information related to marketing and communication preferences, as well as related information such as dietary preferences, comments, and survey responses;

• information regarding contribution history, participation in the organization’s events, billing, and financial information, such as a billing address, bank account information, or payment details;

• information related to services, such as details regarding services we have provided to you;

• information about your professional title and family relationships;

• recruitment-related information, such as a resume, educational and professional background information, details regarding professional affiliations, and other information relevant to recruitment;

• information regarding website usage and other technical information, such as details regarding visits to our websites, your interaction with our advertising and online content, or information collected through cookies and other tracking technologies;

• any other personal information provided. Please note that if you provide us with personal information about other individuals (such as your customers, directors, officers, shareholders, or beneficial owners), you must ensure that you have duly notified them that you are providing their information to us and have obtained their consent to such disclosure;

• where applicable, evidence of the consent given to us (date, time, method), in circumstances where such consent is required for the processing of personal information;

• Credit card information will be used solely for payment purposes, if applicable. It will be retained for as long as necessary to provide services and will not be used for any other purpose, either by our financial service providers or by us. 

 
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
We collect your personal information directly from you and through our interactions with you, as follows:

• When you register for events, training sessions, and newsletters;

• When you make an online purchase, if applicable;

• When you create an account;

• While providing services to you; 

 
We also collect publicly available information, particularly from public platforms, including our website.
 
HOW DO WE USE PERSONAL INFORMATION?
We may use your personal information in any of the ways described below, with your consent or, where applicable, on another legal basis. In each case, we specify the purposes for which we use your personal information:

• To provide our services and conduct our business, to administer and perform our services, including to fulfill our obligations under any agreement between you and us. 

• To facilitate the use of our websites and ensure that the content is relevant, and to ensure that the content on our websites is presented in the most effective way for you and your device.

• For marketing and business development purposes—to provide details about new services, information about developments within our organization and our industry, and invitations to seminars and events when an individual has chosen to receive such information. 

• For research and development purposes (including from a security perspective)—to conduct analyses that help us better understand our customers’ service and marketing needs, gain a better understanding of our organization, and develop our services and offerings. 

• For recruitment purposes—to enable us to process job applications and assess whether an individual meets the requirements of the position for which they may be applying.

• To comply with our legal, regulatory, or risk management obligations.

• To prevent fraud and/or conduct other background checks that may be required at any time under applicable law or regulations and/or best practices (if false or inaccurate information is provided or if fraud is detected or suspected, information may be shared with fraud prevention organizations and may be recorded by us or by such organizations). When we process special categories of personal information, we may also rely on compelling public interest grounds (prevention or detection of crimes) or legally valid claims;

• To enforce our rights, to comply with our legal or regulatory obligations regarding the disclosure of information, or to protect the rights of third parties. 

• To ensure we are paid—to collect payments owed to us and, if necessary, to enforce such collections by engaging debt collection agencies or taking other legal measures (including initiating legal proceedings).

• To reorganize or restructure our organization—if we undertake a reorganization (for example, by merging, consolidating, or divesting part of our business), we may need to transfer some or all of the personal information to an applicable third party (or its advisors) as part of any due diligence process or transfer to the entity resulting from a reorganization or to that third party for the same purposes as those set forth in this Privacy Policy or for the purpose of analyzing any proposed reorganization. In such a situation, we will take all reasonable measures to ensure the protection and security of personal information.

 
WITH WHOM DO WE SHARE PERSONAL INFORMATION?
employees for the purposes of human resources recruitment, volunteer recruitment, and soliciting financial or other contributions;

• third-party service providers and/or partners, including those that provide us with online payment services, database analytics, website and application development, hosting, maintenance, and other services. These third parties may have access to or process personal information in connection with the services they provide to us. We limit the information we provide to these service providers to only what is reasonably necessary to enable them to perform their functions, and the contracts we have entered into with these service providers require them to maintain the confidentiality of such information;

• government authorities and law enforcement agencies when required by applicable laws. For clarity, we may disclose personal information and other information if we are required to do so by law, including tax laws, or if we believe in good faith that such disclosure is necessary to comply with applicable laws, in response to a court order, subpoena, or government search warrant, or otherwise to cooperate with such government authorities and law enforcement agencies.

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We will use personal information solely for the primary purpose and the applicable legitimate purpose for which it was collected, or for purposes compatible with that primary purpose. 
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When you visit our website, these third parties may use cookies, web beacons, or other similar technologies on your hard drive to collect or receive information about your browsing activity on the website and elsewhere on the Internet. These technologies enable the delivery of relevant, targeted advertisements based on your interests. You can view and delete cookies if you wish. You therefore have full control over this. We recommend that you refer to your browser settings to make the appropriate changes.
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If you would like third-party sites to store cookies on your hard drive in order to provide you with targeted advertising, you can enable this option. 
 
HOW LONG DO WE RETAIN PERSONAL INFORMATION?
We will retain personal information only for as long as necessary to fulfill the purposes set forth in this Privacy Policy and to comply with our legal and regulatory obligations. 
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ACCESS AND SECURITY
Your personal information is stored using secure solutions.
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Before disclosing personal information to a third party, we contractually require that the third party take the necessary measures to protect such information. 
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Only our employees who need access to your personal information as part of their job duties will have access to it. These employees have been trained to handle this information appropriately and in accordance with our strict confidentiality standards. We make every reasonable effort to prevent the loss, misuse, unauthorized disclosure, alteration, or destruction of the information. 
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We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we have received it. We maintain appropriate physical, technical, and administrative safeguards to protect personal information from accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, misuse, or any other unlawful form of processing of the personal information in our possession. We have taken steps to ensure that the only staff members who have access to your personal information are those who need to know it or whose duties reasonably require such information.
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However, no method of transmission over the Internet or means of electronic storage is 100% secure. We therefore cannot assure or guarantee the security of the information you transmit or provide to us, and you do so at your own risk. Nor can we guarantee that such information will not be accessed, obtained, disclosed, altered, or destroyed as a result of a breach of our physical, technical, or administrative safeguards.
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Should a privacy incident involving your personal information occur, we are committed to notifying you as soon as possible. We will take reasonable steps to minimize the risk of harm and prevent similar incidents from occurring in the future.
 
YOUR RIGHTS
You have the right to refuse, modify, and access your shared data, as well as to request its deletion. If you have any questions or concerns, wish to exercise your rights, or want to file a complaint regarding the protection of personal information, please contact the Privacy Officer: 
 
Data Protection Officer: ​
Benoit Racine
Executive Director
581-990-5540

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HOW DO WE UPDATE THIS PRIVACY POLICY?
We may change the content of our websites and our use of cookies without notice; consequently, our Privacy Policy and our Cookie Policy may be updated from time to time in the future. We therefore encourage you to review them each time you visit the website to stay informed about how we handle personal information.
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This policy was last updated on June 30, 2026.
 
COOKIE AND PIXEL USE POLICY
To provide an optimal browsing experience on our site, we use cookies. These files are used for various purposes, such as dynamically tailoring the site’s content to your browsing habits.
 
CONSENT
By using our website, you consent to the use of cookies in accordance with this cookie policy. You will have seen a prompt regarding this when you first visited this website; 
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DISABLING COOKIES
When the organization setting the cookie provides an automatic opt-out tool for that cookie or those cookies, we list the name of that organization, the category of cookies it sets, and a link to its automatic opt-out tool. In all other cases, we list the names of the cookies themselves and their sources as of the date of this cookie policy so that you can easily identify and disable them if you wish using your browser settings.
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If you do not consent to the use of these cookies, please disable them by following the instructions for your browser provided on the following website (All About Cookies) or use an automatic opt-out tool, if available. However, some services may not function as well if cookies are disabled.
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After your initial visit to this website, we may change the cookies we use. This cookie policy will always let you know who sets cookies, for what purpose, and how to disable them if you check it from time to time.
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WHAT TYPES OF COOKIES ARE USED 
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Strictly Necessary Cookies
These cookies are essential for you to navigate the website and access its features. Without these cookies, the services you request (such as navigating from one page to another) cannot be provided.
 
Performance Cookies
We use analytics cookies to analyze how our visitors use our websites and to monitor the website’s performance. This allows us to ensure a high-quality experience by personalizing our offerings and quickly identifying and resolving any issues. For example, we may use performance cookies to track which pages are most popular, to determine which method of linking between pages is most effective, and to identify why certain pages display error messages. We may also use these cookies to target content or services on the site based on their relevance to you, as determined by your use of the website. Neither we nor our vendors associate the information collected by these cookies with your personal information.
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Website Functionality Cookies
We use cookies to provide you with certain features. For example, to remember the choices you make (such as your username, language, or region) or to recognize the platform from which you access the site and provide you with enhanced and more personalized features. These cookies are not used to track your browsing activity on other sites.
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Targeting Cookies
Targeting cookies (or advertising cookies) collect information about your browsing habits and are used to better tailor advertising to you and your interests. They are used by third-party services, such as “Like” or “Share” buttons. The AddThis cookies mentioned above are also examples of targeting cookies. Third parties provide these services in exchange for recognition that you have visited our website.
 
When you use the LinkedIn, Facebook, or other available share buttons, you are redirected to a page controlled by those companies, which may set cookies (including targeting cookies), and you will be subject to the cookie policies of LinkedIn, Facebook, or the relevant website, respectively.
 
Use of IP Addresses and Web Logs
We may also use your IP address and browser type to help diagnose server issues, administer our website, and improve the service we provide to you. An IP address is a numerical code that identifies your computer on the Internet. Your IP address may also be used to collect aggregate demographic information.
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We may check IP addresses to determine the domain you are coming from (e.g., google.com) in order to gain a better understanding of our users’ demographics.
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Information collected through these types of cookies and technologies is not combined with information about you from any other source and will not be used to identify you.
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Web Beacons in HTML Emails and Webinars
Our marketing emails contain a unique, campaign-specific “web beacon” that notifies us when our emails are opened and, when combined with other technology, tracks clicks on links within the email. We may use this information for various purposes, including to determine which of our emails interest you most and to ask users who do not open our emails if they wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not want the pixel to be downloaded to your device, you should choose not to click on the links we send you. This information may be linked to your personal identity.
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THE COOKIE POLICY DOES NOT COVER THIRD-PARTY WEBSITES
Please note that this cookie policy does not apply to the privacy practices of third-party websites that may be linked to or accessible from this website, and that we are not responsible for such practices.
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CHANGES TO THE COOKIE POLICY
We may modify the content of our websites and our use of cookies without notice; consequently, our Privacy Policy and our Cookie Policy may be updated from time to time in the future. We therefore encourage you to review them each time you visit the website to stay informed about how we handle personal information.
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This policy was last updated on June 30, 2026.